Understand How We Protect and Use Your Information
This page explains how DnG Soul collects, uses, and safeguards your personal data to enhance your experience on StarMaker. It outlines your rights related to data updates, deletion, and how to reach our support team for any inquiries.
How does DnG Soul collect your personal data?
Explore detailed explanations on how we gather, use, and protect your information to ensure a secure and personalized experience on StarMaker.
What types of personal information do we collect?
We collect information such as your name, contact details, and government-issued ID to enhance your experience on our platform.
How is your information used by DnG Soul?
Your data helps us enhance features, customize content, maintain the quality of your experience on StarMaker, and for security reasons, it allows us to keep accurate records.
Can you update or delete your personal information?
Yes, you have rights to request deletion or modification of your data by contacting our support team.
How can you contact support for privacy concerns?
Reach out to our dedicated support via email or through the contact form for any inquiries regarding your privacy.
How long do we retain your personal data?
In accordance with applicable UAE data protection laws, we retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by legal, regulatory, accounting, or security obligations.
If you discontinue your relationship with our agency, you may request deletion of your personal data after providing written notice and once all outstanding dues, obligations, and applicable payment gateway dispute/chargeback periods have been resolved.
Certain records may be retained for a reasonable period to protect our legal rights, prevent fraud, comply with regulatory requirements, and address potential payment disputes or chargebacks.
Is your information shared with third parties?
We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our platform, strictly under confidentiality agreements and compliance with UAE regulations.
Is your data transferred outside the UAE?
Your data may be processed and stored outside the UAE. When such transfers occur, we ensure appropriate safeguards are in place to protect your personal information in compliance with the UAE Personal Data Protection Law (PDPL).
Privacy Policy Overview
Learn about how DnG Soul collects, uses, retains, and manages your personal information to enhance your experience on StarMaker.
Data Collection Practices
We gather information you provide and data from your interactions to ensure a personalized and secure platform experience.
Data Usage and Retention
Understand how your information is utilized responsibly and stored securely to improve services and protect your privacy.
Your Rights Regarding Data
Discover how you can update or delete your personal data, and control your information with ease and confidence.